Last updated: February 1, 2025
BitPro Global Software Co. ("BitPro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our software products, website, and services.
1. Information We Collect
We collect only the minimum information necessary to provide our software licensing and support services. The information we collect includes:
- Business Name: The registered name of your business entity for software licensing purposes.
- Contact Person Name: The name of the authorized contact person at your business for communication regarding licensing and support.
- Phone Number: Your business or contact phone number for support communication and license activation.
- Email Address: Your business email address for license delivery, support correspondence, and important product updates.
We do not collect personal financial information, social media data, browsing history, or any other personal data beyond what is listed above.
2. How We Use Your Information
The information we collect is used exclusively for the following purposes:
- Software Licensing: To generate, activate, and manage your BitPro software licenses.
- Technical Support: To provide customer support, troubleshooting, and technical assistance for our products.
- Product Updates: To notify you about important software updates, security patches, and new features relevant to your license.
- Service Communication: To respond to your inquiries, demo requests, and support tickets.
3. Information Sharing
We do NOT share your business details, contact person name, phone number, or any information with third parties. Your data is strictly confidential and used solely for licensing and support purposes.
We will never sell, rent, trade, or otherwise transfer your information to any third party for marketing, advertising, or any other purpose. The only exception to this policy would be if we are required to disclose information by law, court order, or governmental regulation.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encrypted data storage and transmission
- Access controls limiting data access to authorized personnel only
- Regular security assessments and updates
- Secure backup procedures
6. Your Rights
You have the right to:
- Access: Request a copy of the information we hold about your business.
- Correction: Request corrections to any inaccurate information.
- Deletion: Request deletion of your information, subject to any legal retention requirements.
- Opt-out: Opt out of product update communications at any time.
To exercise any of these rights, please contact us using the information provided below.
7. Data Retention
We retain your business information for as long as your software license is active and for a reasonable period thereafter to fulfill any legal or contractual obligations. Upon request, we will delete your information in accordance with applicable laws.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our products and services after changes are posted constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
BitPro Global Software Co.
Email: info@bitproglobal.com
Phone: +966 57 062 4971
Address: Jeddah, Saudi Arabia